FAQ About Our COVID-19 Policies and Procedures

Carmel Green Lantern Inn is taking all necessary precautions to protect our guests and employees during this unprecedented time. As we reopen our doors, many of our services have been modified to accommodate current guidelines and safety measures. Please read our FAQs to learn more about our current operations.

Frequently Asked Questions:

1. What extra cleaning measures is Carmel Green Lantern Inn taking for workers and guests?

   The hotel has a routine cleaning schedule for public spaces, the lobby, ice machine, patios, and front desk. There is a sneeze guard located at the front desk area. All keys, doorknobs, faucet handles, remotes, televisions, telephones, and pens will be sanitized all hours of the day. All counters and entrances will be wiped after every interaction or use.

2. Are linens and other laundry items being properly cleaned between uses?

   The housekeeping staff is trained to disinfect the linens when doing laundry, and we are only using approved disinfectant products.

3. What additional training and support have been provided to employees?

   The hotel staff is educated on the most common signs and symptoms of the COVID infection with masks and gloves provided to all employees.

   There is signage posted in the bathroom, kitchen, and employee areas with hand-washing instructions. In addition, the staff is advised not to touch their faces and to practice "social distancing" by standing six feet away from guests and other workers.

4. Where can I access hand sanitizer in the hotel?

   There are hand sanitizer dispensers located at high traffic areas in the main building  and outside around the cottages. Please use them.

5. Are housekeeping services provided for overnight guests?

   There will be limited housekeeping services for overnight stays. Please contact the front desk if you need anything.

6. Have communal areas throughout the hotel been changed to accommodate social distancing guidelines?

   There are signs on the floor to indicate the 6 feet distancing between guests in the front desk area. When gathering in the dining or garden area, the tables and chairs will be set up to adhere to social distancing guidelines.

7. What happens after check out? How quickly will the next guest occupy a room?

   When checking out, please leave your keys in the room. Our staff will be collecting and sanitizing them. After checkouts, the rooms will be thoroughly cleaned. Rooms will remain vacant to be aired out for 24 hours before the next guest occupies it.

We will continue to keep our guests and staff updated on our latest policies. If you have any additional questions, please contact Carmel Green Lantern Inn at 831-624-4392. View our Victorian-style accommodations to start planning your stay at our charming Monterey hotel.